Privacy Policy

Last Updated: 9/22/2026
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make reservations, or stay at our hotel.
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Information We Collect

‍We may collect:
‍
‍Personal Information
‍Name
Email address
Telephone number (mobile phone numbers are used only for transactional and service-related SMS messages, including check-in instructions and stay updates)
Mailing address
Government-issued identification when required
Reservation details
Payment information (processed securely by our payment providers)

‍Technical Information
‍When you visit our website, we may automatically collect:
IP address
Browser type
Device information
Operating system
Pages visited
Referring website
Date and time of access

‍Cookies
‍We use cookies and similar technologies to:
Improve website functionality
Remember preferences
Measure website performance
Analyze visitor behavior
Improve guest experience

You may disable cookies through your browser settings; however, certain website features may not function properly.

‍How We Use Information
‍We use your information to:
Process reservations
Confirm bookings
Provide guest services
Respond to inquiries
Improve our website and services
Send reservation-related communications
Comply with legal obligations
Detect fraud and maintain security

If you opt in, we may also send promotional communications. You may unsubscribe at any time.

‍Payment Information
‍Payment information is processed by secure third-party payment providers.
We do not store complete payment card numbers on our servers.

‍Sharing Information
‍We may share information with:
Reservation platform providers
Payment processors
Technology service providers
Government authorities when legally required

We do not sell, rent, or share personal information with third parties for marketing purposes. Message frequency may vary. Message and data rates may apply. Guests may opt out of SMS messaging at any time by replying STOP, or request assistance by replying HELP.

‍Data Security
‍We implement commercially reasonable administrative, technical, and physical safeguards to protect your information.

No method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

‍Data Retention
‍We retain personal information only as long as reasonably necessary to:
Provide services
Meet legal obligations
Resolve disputes
Enforce agreements
Upon request, we will delete your information in a timely manner.

‍Your Rights
‍Depending on applicable law, you may request to:
Access your personal information
Correct inaccurate information
Request deletion where legally permitted
Withdraw marketing consent
Request information regarding our processing of your personal data

To exercise these rights, contact us using the information below.

‍Third-Party Websites
‍Our website may contain links to third-party websites (such as reservation management platforms) who assist us in operating our business. These providers are contractually obligated to keep your information confidential and may not use it for any other purpose.

SMS Terms and Conditions
‍By providing your mobile phone number, you consent to receive SMS messages from The Weekender Hotel related to your reservation. Message frequency may vary. Standard message and data rates may apply depending on your carrier. You may opt out of receiving SMS messages at any time by replying with "STOP" to any SMS message you receive from us. After opting out, you will receive a confirmation message, and we will cease sending SMS messages to your number. If you need assistance or have questions about our SMS service, reply with "HELP" to any SMS message you receive, or contact our customer support team at info@weekenderpr.com or 787-304-8691. Your phone number will be handled in accordance with our Privacy Policy. We do not share SMS opt-in consent with any third parties for solicitation purposes. 
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
To opt out of receiving SMS messages, you may reply STOP, CANCEL, UNSUBSCRIBE, QUIT, or END to any message you receive from us. You will receive a confirmation message upon opting out, after which no further messages will be sent to your number.
To re-subscribe after opting out, text START to the same number you previously received messages from.
Carriers are not liable for delayed or undelivered messages.
We will not use this messaging service to send illegal, misleading, or deceptive content.

‍Children's Privacy
This service is for people 18 years of age or older. We do not knowingly or intentionally collect information about children who are under 18 years of age.

‍International Visitors
‍If you access our website from outside the United States or Puerto Rico, your information may be transferred to and processed in the United States.

‍Changes to this Policy
‍We may update this Privacy Policy from time to time.The revised version will be posted on this page with the updated effective date.

Contact
‍The Weekender Hotel
52 Calle Ismael Rivera San Juan, P.R. 00911
Email
info@weekenderpr.com
Telephone
787-304-8691